Privacy Policy

Effective Date: January 1st, 2025

Welcome to the website of Legacy Roofing and Contracting (“Company,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website located at www.mylegacyroofing.com (the “Site”) or otherwise interact with us.

By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use the Site.

  1. Information We Collect

We may collect personal information from you when you use our Site, fill out a form, request a quote, sign up for our newsletter, or otherwise communicate with us. The types of personal information we may collect include, but are not limited to:

  1. Contact Information: Name, email address, phone number, mailing address.
  2. Project Information: Details about your property or the type of roofing and contracting services you need.
  3. Communications: Records of any correspondence with you, including email or chat.
  4. Device Information: IP address, browser type, device type, operating system, and other similar technical information when you interact with our Site.
  5. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities. This may include the pages you visit, the links you click, and other actions you take on our Site.
  1. How We Use Your Information

We use the information we collect for various business purposes, including:

  1. Providing Services: To respond to your inquiries, provide quotes, schedule consultations, and offer roofing and contracting services.
  2. Communication: To send you information about our services, updates, marketing materials, and other related communications. By providing your contact information, you expressly consent to our use of this information to contact you by phone, text message (SMS/MMS), or email (standard message and data rates may apply).
  3. Personalization: To customize your experience on our Site and present you with information that may be more relevant to you.
  4. Analytics: To analyze trends, track user engagement, and gather demographic information about our user base.
  5. Legal Compliance: To comply with applicable laws, regulations, or legal obligations and to protect our rights or the rights of others.
  6. Business Operations: To manage our business, including administrative and operational tasks, troubleshooting, data analysis, and testing.
  1. Text and Telephone Communications Consent

By submitting your phone number through our Site or other channels, you explicitly authorize Legacy Roofing and Contracting, and its representatives, to contact you via:

  1. Phone Calls: We may call you to discuss your service inquiries, share updates on your project, or provide relevant information about our services.
  2. SMS/MMS: We may send you text messages regarding your inquiries, confirmations, updates, reminders, or promotional offers.

You understand that standard carrier message and data rates may apply. You can opt out of receiving SMS/MMS messages at any time by replying “STOP” or following the instructions included in the text message. However, we may still contact you for non-marketing or transactional purposes (e.g., confirming appointments or providing critical service updates).

  1. Email Communications Consent

By providing your email address, you consent to receive emails from us, which may include marketing and promotional materials, newsletters, and service updates. You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link provided in the email or by contacting us directly. We may still send you transactional or administrative emails related to your ongoing services or inquiries.

  1. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information under the following circumstances:

  1. Service Providers: We may share your personal information with trusted third-party service providers who assist us with our business operations, such as payment processing, marketing, customer support, data analysis, or hosting services.
  2. Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  3. Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, we may transfer your personal information to the acquiring entity, subject to the acquirer’s agreement to honor this Privacy Policy.
  4. Protection of Rights: We may disclose your personal information to protect our rights, property, or safety, and that of our employees, customers, or others.
  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Site. Cookies are small data files stored on your device. They help us remember your preferences, understand how you use our Site, and tailor our marketing efforts. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly if cookies are disabled.

  1. Data Security

We take reasonable measures to protect the security of your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

  1. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed for these purposes, we will securely destroy or anonymize it.

  1. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from anyone under 13. If you become aware that a child under 13 has provided us with personal information, please contact us, and we will take steps to delete such information.

  1. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

  • Access: You may request information about the personal information we have about you.
  • Rectification: You may request to update or correct any inaccuracies in your personal information.
  • Erasure: You may request deletion of your personal information, subject to certain exceptions.
  • Opt-Out: You may opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the information provided below.

  1. Do Not Track

Some browsers offer a “Do Not Track” (DNT) feature. We do not respond to DNT signals at this time. However, you can set your browser to refuse cookies or alert you when cookies are being sent.

  1. Third-Party Links

Our Site may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting of the revised policy on our Site, with the updated “Effective Date” noted above. We encourage you to review this Privacy Policy periodically.